Email » Common Questions
ID #1204
Avast - Cant connect to email server after an update
Since a recent Avast update, some clients have been having issues connecting to our mail servers, please follow the instructions below to fix the issue:
- Click on your avast icon, this is normally in your system tray (normally at the bottom right hand corner next to your clock) or in your Programs menu:
- Click on Real Time Shields
- Click on Mail Shield, then Expert Settings
- Click on SSL Accounts
- Click on the delete button next to any accounts associated with SiteWizard
- Close avast and restart your email program.
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Author: SiteWizard Support
Revision: 1.6
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© 1996- www.SiteWizard.co.uk - SiteWizard is a Registered Trademark (Patent Pending)
Company Registration Number 03454062. Registered in England. VAT Number 683830804.