Email » Common Questions
ID #1149
I get the the message: 'The item cannot be displayed in the Reading Pane. The item has not been received from the server' When I try to download my emails on Outlook.
Your Outlook is setup to only retrieve headers and not full email message.
To fix this go to: Tools > Send/Receive > Send/Receive Settings > Define Send/Receive Groups then Highlight a group > Click Edit
Then select the radio button that says "Download complete item including attachments"
This should allow you to download the full message
Tags: emails, emails common questions, emails problems
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Author: SiteWizard Support
Revision: 1.1
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© 1996- www.SiteWizard.co.uk - SiteWizard is a Registered Trademark (Patent Pending)
Company Registration Number 03454062. Registered in England. VAT Number 683830804.